|
|
|
An End User Licensing Agreement (EULA) is to be signed between the state and C-DAC, Mumbai, before SSDG product is installed.
|
|
|
|
SSDG Component
|
Type Of Support
|
24 X 7 X 365
|
9am -5pm
Mon-Fri
(Except Holidays)
|
Response Time
|
|
SSDG Product
|
WEB SUPPORT
|
✓
|
✓
|
4 Hrs.
|
|
|
Telephonic Support
|
X
|
✓
|
4 Hrs.
|
|
|
|
Date:20/05/2010
|
|